Hello. I’m the IBF blogger for the month of July and wanted to start by introducing myself.
My name is Helen Day and I’ve been working with IBF for just over a year and a half. I’m Director of Special Interest Groups and also benchmark global intranets for IBF in the areas of Intranet strategy, governance, value and communication.
My background before intranet consulting was largely with The Boots Group latterly managing and developing intranets and portals there, consolidating lots of intranets through a content management systems and delivering personalised content through portal technology into Boots stores.
I started, way back when, as a retail and pharmaceutical Marketing Researcher and then trained as an information professional. So the core of my interest was quite simple – it’s about having the right information in the right place for the right people. This all needed management, so much of it was online – and hey presto I ended up managing and developing intranets!
I live in Nottingham in the UK, but have spent the last year and a half travelling around the UK and to Europe working with lots of companies to understand and help improve their intranets, especially around intranet management and governance. Intranets, especially those spread across different geographies or businesses, need good management and governance to remain useful and productive. But many have grown organically and need a bit of reigning in – so this is what I help do now.
Over the next month I hope to highlight, and share my views on some of the things going on in the intranet world which catch my eye.
