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Every year, IBF members have access to six research reports and briefing papers. Generally, members are given exclusive access to our findings, although we do from time to time make a report available to non-members for a fee through our online shop.

SharePoint 2010
This research by Martin White provides invaluable guidance to intranet managers needing to understand what’s changed in SharePoint 2010, how to approach the upgrade decision, the importance of governance, critical success factors for implementation and more.

Available to buy in our online shop

Intranet governance in the social media age
The advent of social media inside organisations has profound implications for intranet governance. In a thought-provoking research paper, IBF examines the rise of social media behind the firewall, and looks at how organisations will need to radically rethink intranet governance as a result. We propose a new approach to developing intranet policies, and predict how even the basic structure of the intranet team, including people’s roles and responsibilities, is likely to change in years to come.

Employee directories: Wave three
IBF describes and examines the emerging ‘wave three’ of employee directories. This 36-page report shows how pioneering organisations are turning the directory into a powerful tool that transforms the way employees work together and exchange ideas and knowledge. It examines good practices in three organisations – Standard Life, Schroders, and IBM – and goes on to put forward recommendations for developing and deploying a wave three directory.

The inclusive intranet: Meeting the needs of hard-to-reach staff
With workforces becoming more fragmented and mobile, intranet managers face the challenge of providing an intranet service that reaches all employees irrespective of location or role. This 30-page research report examines how leading companies ArcelorMittal, Centrica, Boots, Nokia and CoreMedia are extending the reach of the intranet to groups typically marginalised from intranet access in other organisations. It sets out the practical steps organisations should take, and includes a run-down of technology solutions for extending the intranet to hard-to-reach staff.

The green intranet: 10 ways to use your intranet to build sustainability
This paper calls on real-life examples from organisations including IBM, Aviva, BT, Highways Agency, Nokia, Yahoo! and Sun Microsystems. It shows how they are using their intranets to do everything from enabling telecommuting to engaging employees in greening the organisation.